Privacy Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website chickschurchs.click and use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our website immediately.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy applies to all information collected through our website, and/or any related services, sales, marketing, or events (collectively referred to as the "Services").

By accessing or using our website and Services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. This document is legally binding under applicable United States federal and state privacy laws, including but not limited to the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA), and the Federal Trade Commission Act (FTC Act).

1. Information About Us

This Privacy Policy is published by and applies to the operator of the website chickschurchs.click. For all privacy-related inquiries, requests, or concerns, you may contact us using the information below:

2. What Information We Collect

We collect several different types of information for various purposes to provide and improve our Services to you. The categories of information we collect include the following:

2.1 Personal Identification Information

When you interact with our website — for example, by creating an account, placing an order, subscribing to our newsletter, or contacting our support team — we may collect personally identifiable information, including but not limited to:

• Full name
• Email address
• Mailing or delivery address
• Phone number
• Date of birth (where required for age verification)
• Username and password (for account holders)
• Payment information (credit/debit card numbers, billing address — processed through secure payment processors)
• Dietary preferences or restrictions you voluntarily provide
• Any other information you choose to submit through our forms or communications

2.2 Usage Data and Behavioral Information

We automatically collect certain information when you visit, use, or navigate our website. This information does not reveal your specific identity but may include device and usage information such as:

• Pages you viewed and features you used
• Time and date of your visit
• Time spent on each page
• Links you clicked within the website
• Referring URLs (the page or website that directed you to ours)
• Search queries entered on our website
• Items added to your cart or order history
• Your interaction with promotional content or advertisements

2.3 Device and Technical Information

We collect technical information about the device and software you use to access our website, including:

• IP address
• Browser type and version
• Operating system and platform
• Device identifiers (such as device ID or mobile advertising ID)
• Screen resolution and display settings
• Language preferences
• Internet service provider
• Geographic location (at the city or regional level, derived from your IP address)

2.4 Cookie and Tracking Data

We use cookies and similar tracking technologies (including web beacons, pixels, and local storage) to collect and store information about your interactions with our website. Cookies are small data files stored on your device that allow us to recognize you on return visits and deliver a more personalized experience. For detailed information about the cookies we use, please refer to Section 8 of this Privacy Policy.

2.5 Location Data

With your consent, we may collect precise or approximate geographic location data from your mobile device or browser to help you find nearby restaurant locations, provide location-specific offers, and improve our Services. You may disable location sharing at any time through your device settings.

2.6 Communications Data

If you contact us directly via email, phone, or our website contact form, we may retain records of that communication, including your name, contact details, and the content of your messages, to help us respond effectively and improve our customer service.

2.7 Information From Third Parties

We may receive information about you from third-party sources, such as:

• Social media platforms (if you connect your account or interact with our social media pages)
• Analytics and advertising partners
• Delivery service partners and third-party ordering platforms
• Payment processors
• Fraud detection and identity verification services

3. How We Use Your Information

We use the information we collect for a variety of legitimate business purposes, all in accordance with applicable law. Specifically, we may use your information to:

3.1 Provide and Manage Our Services

• Process and fulfill food orders, including delivery and pickup arrangements
• Create and manage your online account
• Authenticate your identity and maintain account security
• Process payments and prevent fraudulent transactions
• Communicate with you about your orders, reservations, or account activity
• Provide customer support and respond to your inquiries

3.2 Analytics and Service Improvement

• Analyze usage patterns to understand how users interact with our website
• Monitor and improve website performance, functionality, and user experience
• Conduct internal research and development to enhance our food offerings and Services
• Diagnose technical issues and bugs
• Aggregate and anonymize data for statistical reporting and analysis

3.3 Marketing and Promotions

• Send you promotional emails, newsletters, and special offers (with your consent or where permitted by law)
• Display targeted advertisements based on your interests and browsing behavior, both on our website and on third-party platforms
• Notify you about new menu items, limited-time offers, and loyalty program rewards
• Conduct surveys and collect feedback to improve our offerings
• Personalize your experience on our website based on your preferences and order history

You may opt out of marketing communications at any time by clicking the "unsubscribe" link in any email we send or by contacting us at [email protected].

3.4 Legal and Compliance Purposes

• Comply with applicable federal and state laws and regulations
• Enforce our Terms of Service and other policies
• Respond to lawful requests from government authorities and law enforcement
• Protect the rights, property, and safety of our business, our users, and the public
• Prevent, investigate, and address fraud, security breaches, and other potentially illegal activities

4. Sharing Your Information With Third Parties

We do not sell, rent, or trade your personal information to third parties for their independent marketing purposes. However, we may share your information in the following limited circumstances:

4.1 Service Providers and Business Partners

We engage trusted third-party companies and individuals to perform services on our behalf, such as:

• Payment processing companies
• Food delivery platform partners
• Website hosting and cloud infrastructure providers
• Email and marketing communication platforms
• Customer relationship management (CRM) tools
• Analytics and data intelligence providers (e.g., Google Analytics)
• Fraud prevention and identity verification services

These service providers are granted access to your information only to the extent necessary to perform their functions and are contractually obligated to maintain the confidentiality and security of your data.

4.2 Legal Requirements and Law Enforcement

We may disclose your personal information if required to do so by law or in good-faith belief that such action is necessary to:

• Comply with a legal obligation, court order, subpoena, or government request
• Protect and defend our legal rights or property
• Prevent or investigate possible wrongdoing in connection with our Services
• Protect the personal safety of our users or the general public
• Protect against legal liability

4.3 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or a prominent notice on our website of any such change in ownership and your choices with respect to your personal information.

4.4 Aggregated and Anonymized Data

We may share aggregated or de-identified information that cannot reasonably be used to identify you with third parties for industry analysis, research, marketing, and other purposes.

4.5 With Your Consent

We may share your information with other third parties with your explicit consent, such as when you choose to participate in joint promotions, co-branded services, or referral programs.

5. Data Security

We take the protection of your personal information seriously and implement a variety of industry-standard security measures designed to maintain the safety of your personal data. These measures include:

• Encryption: All data transmitted between your browser and our website is encrypted using Secure Socket Layer (SSL) / Transport Layer Security (TLS) technology.
• Access Controls: We restrict access to personal data to authorized employees, contractors, and service providers who need to know that information to process it on our behalf.
• Secure Payment Processing: Payment card information is processed through PCI DSS-compliant payment processors. We do not store your full credit card details on our servers.
• Regular Security Audits: We conduct periodic security assessments and vulnerability testing of our systems and infrastructure.
• Data Minimization: We collect only the data that is necessary for the purposes outlined in this Privacy Policy.
• Incident Response: We have procedures in place to handle suspected personal data breaches and will notify you and any applicable regulatory authorities of a breach where required by law.

6. Your Privacy Rights

Depending on your state of residence and applicable law, you may have certain rights with respect to your personal information. We honor and facilitate the exercise of these rights as described below:

6.1 Right to Know and Access

You have the right to request that we disclose to you the categories and specific pieces of personal information we have collected about you, the categories of sources from which we collected it, the business or commercial purpose for collecting it, and the categories of third parties with whom we have shared it.

6.2 Right to Correction

You have the right to request that we correct inaccurate personal information we hold about you, subject to certain exceptions. You may also update some of your information directly through your account settings.

6.3 Right to Deletion

You have the right to request that we delete personal information we have collected from you, subject to certain exceptions (such as where we are required by law to retain certain records, or where the data is necessary to complete a transaction you requested).

6.4 Right to Data Portability

Where technically feasible, you have the right to receive a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller.

6.5 Right to Opt Out of Sale or Sharing

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the right to opt out of the "sale" or "sharing" of their personal information. If we engage in activities that constitute a sale or sharing of personal data under California law, we will provide a "Do Not Sell or Share My Personal Information" link on our website. To exercise this right, contact us at [email protected].

6.6 Right to Limit Use of Sensitive Personal Information

California residents have the right to limit our use of sensitive personal information (such as precise geolocation, financial account data, or health information) to purposes that are strictly necessary to provide our Services.

6.7 Right to Non-Discrimination

We will not discriminate against you for exercising any of your privacy rights. This means we will not deny you goods or services, charge you different prices, or provide you with a different level of quality of service because you exercised your rights.

6.8 How to Submit a Request

To exercise any of the rights described above, please submit a verifiable consumer request to us by:

• Email: [email protected]
• Website: chickschurchs.click

We will respond to your request within 45 days of receipt. If we require more time (up to 90 days), we will notify you of the reason and extension period. We may need to verify your identity before processing your request. If you use an authorized agent to submit a request on your behalf, we may require written proof of the agent's authority.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The specific retention periods we apply depend on the category of data and the purpose for which it was collected:

When your data is no longer needed, we will securely delete or anonymize it in accordance with our data retention schedule and applicable legal requirements.

8. Cookie Usage

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and deliver relevant content and advertisements. Cookies are small text files that are stored on your device when you visit a website.

8.1 Types of Cookies We Use

• Strictly Necessary Cookies: Essential for the operation of our website, including enabling you to log in to your account and place orders.
• Performance and Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously (e.g., Google Analytics).
• Functional Cookies: Allow our website to remember choices you make (such as your preferred language or location) to provide a more personalized experience.
• Targeting and Advertising Cookies: Used to deliver advertisements relevant to your interests and to track the effectiveness of our marketing campaigns.

8.2 Managing Your Cookie Preferences

You can control and manage cookies in various ways. Most browsers allow you to refuse or accept cookies, delete existing cookies, and set preferences for certain websites. Note that disabling certain cookies may affect the functionality of our website. You may also opt out of interest-based advertising through tools provided by the Network Advertising Initiative (NAI) at optout.networkadvertising.org and the Digital Advertising Alliance (DAA) at optout.aboutads.info.

For more detailed information about the specific cookies we use and how to manage them, please refer to our full Cookie Policy available on our website at chickschurchs.click.

9. Children's Privacy

We are committed to complying with the Children's Online Privacy Protection Act (COPPA) and other applicable laws concerning the privacy of minors. If you are under 18 years of age, please do not use our website or submit any personal information to us.

If we become aware that we have inadvertently collected personal information from a child under the age of 18 without parental consent, we will take immediate steps to delete that information from our records. If you are a parent or guardian and believe that your child has provided us with personal information without your consent, please contact us immediately at [email protected] so that we can take appropriate action.

10. International Data Transfers

Our Services are operated and managed in the United States. If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where our servers are located and our central database is operated.

The data protection laws of the United States may differ from those of your country of residence. By using our Services, you consent to the transfer of your information to the United States and the processing of your information in the United States in accordance with this Privacy Policy.

Where we transfer personal data internationally, we take appropriate measures to ensure that such transfers comply with applicable data protection laws and that your information remains protected to the standards described in this Privacy Policy. These measures may include entering into standard contractual clauses or relying on other recognized transfer mechanisms.

11. California Privacy Rights

If you are a California resident, the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA) effective January 1, 2023, grants you specific rights regarding your personal information in addition to those described in Section 6 of this Privacy Policy.

11.1 Categories of Personal Information Collected

In the past 12 months, we may have collected the following categories of personal information as defined under the CCPA:

• Identifiers (name, email address, IP address, account credentials)
• Commercial information (purchase history, order details)
• Internet or other electronic network activity information (browsing and search history on our site)
• Geolocation data
• Inferences drawn from the above to create a profile about your preferences

11.2 Shine the Light Law

California Civil Code Section 1798.83 ("Shine the Light" law) permits California residents to request information regarding the disclosure of personal information to third parties for those third parties' direct marketing purposes. To make such a request, please contact us at [email protected].

11.3 California Designated Agent

California residents may designate an authorized agent to make requests on their behalf. We may require written authorization or other verification that the agent is authorized to act on your behalf before processing such requests.

12. Other State Privacy Rights

Residents of certain other U.S. states may have privacy rights under their respective state laws. We are committed to complying with applicable privacy legislation across all states in which we operate or serve customers, including but not limited to:

• Virginia: Consumer Data Protection Act (CDPA)
• Colorado: Colorado Privacy Act (CPA)
• Connecticut: Connecticut Data Privacy Act (CTDPA)
• Utah: Utah Consumer Privacy Act (UCPA)
• Texas: Texas Data Privacy and Security Act (TDPSA)

If you are a resident of one of these states and wish to exercise your applicable privacy rights, please contact us at [email protected]. We will respond in accordance with the requirements of your applicable state law.

13. Third-Party Links and Services

Our website may contain links to third-party websites, applications, and services, including social media platforms, delivery apps, and partner sites. This Privacy Policy does not apply to those third-party sites or services. We encourage you to review the privacy policies of any third-party services you access through links on our website. We are not responsible for the privacy practices or content of third-party websites.

14. Federal Trade Commission Act Compliance

We are committed to conducting our data practices in accordance with the Federal Trade Commission Act (FTC Act) and the guidelines and regulations issued by the Federal Trade Commission (FTC). The FTC Act prohibits unfair or deceptive acts or practices in or affecting commerce, including deceptive privacy representations. Our data collection, use, and disclosure practices as described in this Privacy Policy reflect our commitment to fair, transparent, and honest data handling.

If you believe our data practices are unfair or deceptive, you have the right to file a complaint with the Federal Trade Commission at ftc.gov/complaint.

15. How to File a Complaint

If you believe we have violated your privacy rights or handled your personal information in a manner inconsistent with this Privacy Policy or applicable law, we encourage you to contact us first so that we may address your concerns directly.

You may contact our Privacy team at:

If you are not satisfied with our response, you have the right to file a complaint with the appropriate regulatory authority. In the United States, you may file a complaint with:

• Federal Trade Commission (FTC): ftc.gov/complaint or call 1-877-382-4357
• California Attorney General (for California residents): oag.ca.gov/privacy
• Your state's Attorney General office if your state has enacted applicable consumer privacy legislation

16. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make changes, we will:

• Update the "Last Updated" date at the top of this page
• Post the revised policy on our website at chickschurchs.click
• Where required by law or where the changes are material, notify you by email or through a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website and Services after any changes to this Privacy Policy constitutes your acceptance of those changes.

17. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please do not hesitate to reach out to us. We are committed to addressing your inquiries promptly and transparently.